1. PRIVACY POLICY

1.1. Figura Culture Ltd ("we," "us," or "our") is committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines the types of personal information we collect, how it is used, and how we safeguard your information in compliance with the laws of England & Wales.

2. INFORMATION WE COLLECT

2.1. When you visit our website or purchase tickets to our events, we may collect personal information such as your name, email address, mailing address, phone number, and payment information. We may also collect demographic information such as your age, gender, and preferences related to our events. Additionally, we may collect information about your interactions with our website, including IP addresses, browser type, and pages visited.

3. HOW WE USE YOUR INFORMATION

3.1 We use the information we collect for the following purposes:

3.1.1. To process and fulfill your ticket purchases and registrations for our events;

3.1.2. To communicate with you about your purchases, event updates, and other relevant information;

3.1.3. To send you marketing communications, newsletters, and promotional offers about our events, products, and services, where you have consented to receive such communications;

3.1.4. To personalise your experience on our website and tailor our marketing efforts;

3.1.5. To improve our website, products, and services based on your feedback and usage patterns;

31.6. To comply with legal obligations and protect our rights and interests.

4. LEGAL BASIS FOR PROCESSING

4.1. We will only process your personal information where we have a legal basis to do so under applicable data protection laws. This includes situations where:

4.1.1. You have given us your consent for the processing of your personal information for one or more specific purposes;

4.1.2. The processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract;

4.1.3. The processing is necessary for compliance with a legal obligation to which we are subject;

4.1.4. The processing is necessary for the purposes of our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

5. SHARING YOUR INFORMATION

5.1. We may share your personal information with third-party service providers who assist us in operating our website, processing payments, and delivering marketing communications. We may also share your information with event partners and sponsors for promotional purposes, but we will not sell or rent your information to third parties for their own marketing purposes without your consent.

1. YOUR RIGHTS 6.1. Under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, you have certain rights regarding your personal information, including the right to: 6.1.1. Access your personal information and request a copy of the information we hold about you; 6.1.2. Rectify any inaccurate or incomplete personal information we hold about you. 6.1.3. Erase your personal information under certain circumstances, such as where it is no longer necessary for the purposes for which it was collected. 6.1.4. Restrict or object to the processing of your personal information in certain situations. 6.1.5. Withdraw your consent for the processing of your personal information where we rely on your consent as the legal basis for processing.

1. DATA SECURITY

7.1. We take reasonable precautions to protect the security of your personal information and prevent unauthorised access, use, or disclosure. This includes implementing technical and organisational measures to safeguard your information, such as encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. DATA TRANSFERS

8.1. Your personal information may be transferred to and processed in countries outside of the European Economic Area (EEA), including countries that may not provide the same level of data protection as your home country. In such cases, we will ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

9. RETENTION PERIOD

9.1. We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The criteria used to determine the appropriate retention period may vary depending on the nature of the information and the purposes for which it was collected.

10. CHANGES TO THIS POLICY

10.1. We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

11. CONTACT US

11.1. If you have any questions or concerns about our Privacy Policy or the handling of your personal information, or if you would like to exercise your rights, please contact us at info@figura.world, 301A Portobello Road, W10 5TD, London.